THINGS TO KNOW BEFORE YOU BOOK!

MINIMUM SPEND

  • Monday, Tuesday, Wednesday, Thursday, Friday(Before 5pm) | NO MINIMUM SPEND

  • Friday(After 5pm), Saturday & Sunday (All Day) | $25 MINIMUM SPEND

  • The $25 payment reserves your igloo. You will receive a $25 Gift Card after your reservation. *GIFT CARD CAN NOT BE USED THE SAME DAY AND IS NOT INCLUDED IN THE MINIMUM SPEND AMOUNT*

  • You will not receive a gift card if a promo code is used.

  • When selecting ticket amount, you are picking HOW MANY IGLOOS you want. *EACH IGLOO HAS A SPEND MINIMUM*

  • Your spend limit DOES NOT INCLUDE FOOD TRUCKS

  • Food Truck schedule is listed on our website

  • FOOD TRUCKS ARE SUBJECT TO CHANGE PLEASE KEEP AN EYE ON OUR WEBSITE FOR CANCELLATIONS OR TRUCK CHANGE

  • Outside food is welcomed!

  • Igloo includes: 7 Lounge chairs, Heater, Bluetooth Speaker, Decorations, Blankets, and a Table. The igloos are Harry Potter Themed!!

  • Igloos must be booked 24 hours ahead of reservation time

  • If you would like to book the day of please call into our location at (216) 712-4032

  • Igloo reservations will be held up to 15 minutes after reservation start time. You will not get any additional time added onto your igloo for being late.

  • DAY OF CANCELLATIONS WILL NOT RECEIVE A REFUND OR GIFT CARD

  • You will not receive a refund for not showing up or being late without giving us a proper notice. Must notify us at least 4 hours before your reservation.

  • NO ANIMALS ARE PERMITTED IN THE IGLOOS

  • NO VAPING/SMOKING

  • ANY DAMAGE OR MISSING ITEMS WILL BE CHARGED $150 TO THE CARD ON FILE

BOOK A HEATED IGLOO!